USPTO Systems Status and Availability

Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.

Current Status

Tuesday Jan 15, 2019

USPTO Operating Status and Missing Information in Trademark Official Gazette and Registration Certificates

USPTO Operating Status

Although parts of the federal government have experienced a lapse in appropriations, the USPTO remains open for business as normal until further notice.

Missing Information in Trademark Official Gazette and Registration Certificates

The goods and services information is currently unavailable in the January 15 edition of the online Trademark Official Gazette (TMOG). Additionally, some registration certificates were mailed with missing data.  We are addressing the problem with the TMOG and will issue new registration certificates. We sincerely apologize for any inconvenience.

Planned Events

Friday Jan 18, 2019

Planned Events

TMNG System Maintenance

The USPTO will perform maintenance on the Trademark TMNG systems at 10 p.m., Saturday, January 19 and ending at 5:30 a.m., Monday, January 21 ET.

The following systems will be impacted:

  • Trademark Official Gazette (TMOG) will not be available. You can access recent PDF versions of the gazette on the Trademark Official Gazette webpage . For archived PDF versions of gazettes dating back to 2001, visit the archived editions page
  • Trademark Status and Document Retrieval (TSDR) will be available with reduced functionality. 

 

Multiple Systems Maintenance

The USPTO will perform systems maintenance beginning at 12:01 a.m., Friday, January 25 and ending at 5 a.m., Friday, January 25 ET.

The my.uspto.gov website will be unavailable during the maintenance period. The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for all USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:

  • Electronic Filing System (EFS-Web & EFS-Web Contingency)
  • Patent Maintenance Fee Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Next Generation ID Manual (TMNG-IDM)
  • Electronic Trademark Assignment Search (ETAS)
  • Order Entry Management System (OEMS)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Patent Trial and Appeal Board End to End (PTAB E2E)

 

For Patent Customers:

New applications and regular follow-on submissions may be filed during the maintenance period, but please do not submit ePetitions, eTerminal Disclaimers, Web 85b, or any submissions which require successful online fee payment at time of submission. For more information about alternative payment methods, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday 6 a.m. - Midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours between 8:30 a.m. and 5 p.m. Eastern Time, Monday through Friday, except federal holidays by telephone at 571-272-8500 or email TTABInfo@uspto.gov (link sends e-mail).

For EFS-Web and Private PAIR:

Migration Tool will not be available. Sponsorship Tool will not be available. Please authenticate to EFS-Web and Private PAIR using a PKI certificate during the outage period. URLs for above links:

EFS-Web: https://efs.uspto.gov/TruePassWebStart/AuthenticationChooser.html

Private PAIR: https://ppair.uspto.gov/TruePassWebStart/AuthenticationChooser.html

 

Systems Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, January 27 and ending at 8 a.m., Sunday, January 27 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA) 
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency) 
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI) 
  • Patent Trial and Appeal Board End-to-End System (PTAB-E2E) 
  •  Private Patent Application Information Retrieval (Private PAIR) 
  •  Public Patent Application Information Retrieval (Public PAIR) 
  • Publication Site for Issued and Published Sequences (PSIPS) 
  • Financial Manager and Patent Maintenance Fees Storefront 
  • Trademark Electronic Application System (TEAS) 
  • Trademark Electronic Application System International (TEASi) 
  • Trademark Official Gazette (TMOG) 
  • Trademark Electronic Search System (TESS)

 

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB-E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.

 

 

EFS-Web and Private PAIR authentication change: PKI termination date

EFS-Web and Private PAIR users will no longer be able to authenticate using PKI certificates as of February 15, 2019. There is now a new, simpler, and safer login method. The USPTO is moving from using PKI certificates for two-factor authentication because the software will no longer be supported.

Creating an account

If you or your support staff do not already have USPTO.gov accounts, you and each of your staff will need to create one and opt in for two-step authentication. 

Migrating an existing account

If you are a registered practitioner or independent inventor with an existing PKI digital certificate, use the Migration Tool with these step-by-step instructions to link your new USPTO.gov account to your current PKI digital certificates. The Migration Tool will no longer be available as of March 1, 2019.

Sponsoring support staff

Registered practitioners can use the Sponsorship Tool to sponsor their support staff to work on their behalf. Please follow these step-by-step instructions. Once support staff are successfully sponsored, they will be able to sign in using their own USPTO.gov accounts and select the registered practitioner on whose behalf that they are working.

Using your new account

Use these new URLs for EFS-Web and Private PAIR when signing in with your USPTO.gov account. You will need to update any bookmarks you may have:

 

More Information

Please review the Patent Electronic System Access Document for additional information on authentication, sponsorship, and verification for accessing patent electronic systems.

We invite you to register for multiple information sessions related to this authentication change, because new information will be added as it becomes available.

For more information, visit Authentication Change for EFS-Web and PAIR.

If you need assistance creating your USPTO.gov account, please call the USPTO Contact Center (UCC) at 800-786-9199. For assistance with migration, sponsorship, or signing into EFS-Web and PAIR, please contact the Patent Electronic Business Center at ebc@uspto.gov or 866-217-9197.

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